Privacy Policy

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How First Financial Federal Credit Union uses and shares your personal information
[Revised 05/2025]
FACTS WHAT DOES FIRST FINANCIAL FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all sharing…
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores
How? All financial companies need to share customers’ personal information…
Reasons we can share your personal information Does the Credit Union share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s)… YES NO
For our marketing purposes – to offer our products and services to you YES YES
For joint marketing with other financial companies YES YES
For our affiliates’ everyday business purposes – information about your transactions and experiences YES NO
For our affiliates’ everyday business purposes – information about your creditworthiness NO WE DON’T SHARE
For our affiliates to market to you YES YES
For non-affiliates to market to you NO WE DON’T SHARE
To limit our sharing

Call (800) 903-3328 and select Member Services to speak with a representative.

Please note: If you are a new member… (text continues)
Questions? Call us at (410) 321-6060 or (800) 903-3328
What We Do
How does First Financial Federal Credit Union protect my personal information? We use security measures that comply with federal law, including computer safeguards…
How does First Financial Federal Credit Union collect my personal information? We collect your personal information when you:
  • Open an account or deposit money
  • Use your credit or debit card
  • Pay your bills or apply for a loan
We also collect from credit bureaus, affiliates, or others.
Why can’t I limit all sharing? Federal law gives you the right to limit only:
  • Sharing for affiliates’ everyday business purposes
  • Affiliates from marketing to you
  • Sharing with non-affiliates for marketing

State laws may give you additional rights.
What happens when I limit sharing for a joint account? Your choices apply to everyone on the account.
Definitions
Affiliates Companies related by common ownership or control.
  • Includes Financial Dimensions, LLC
Non-Affiliates Companies not related by ownership or control.
  • We do not share with non-affiliates for marketing.
Joint Marketing Agreement between non-affiliated companies to market to you.
  • Includes insurance companies