08 / 06 / 2024
Security Alert: Card Verification Scam

Security Alert: It has been brought to our attention that some members may be receiving calls from a scammer attempting to compromise their card information.

We are seeing the scammer attempt to frighten members with a made-up story – such as illegal activity, fraud monitoring, or compromised Facebook or Amazon accounts – and ask the members to verify their information. 

Please be aware that these phone calls are not from anyone at First Financial. First Financial will never contact you to request this information by phone, email or text. Always hang up and contact First Financial directly at 410-321-6060 or toll-free at 800-903-3328 to confirm the legitimacy of the request.

How to Avoid Scam Calls:

Remember, scammers often pretend to be from an organization you know and trust. Scammers also attempt to create a sense of urgency and intimidation; pressuring you to act immediately.

Keep these tips in mind to help protect yourself against scammers:

  • Resist the pressure to act immediately. Think about the request and verify with the organization directly this is a legitimate request.
  • Never give out personal information such as account numbers, Social Security numbers, passwords or other identifying information in response to unexpected or suspicious calls. 
  • Avoid answering calls from unknown numbers. 

As always, if you have any concerns or believe you have received a suspicious message, please contact Member Services at 410-321-6060 or toll-free 800-903-3328. You can also send us a secure message through Online Banking or Mobile App.

Visit our Security Center for more tips on keeping your information and devices safe.