Say hello to our Virtual Assistant!

First Financial Federal Credit Union is excited to announce the launch of an enhanced phone experience. Say goodbye to navigating through a phone menu and waiting on hold! Simply speak into the phone the reason for your call and our virtual assistant can provide prompt responses and updates to assist you.

With the launch of our new phone experience, members can expect:

• Voice authentication for easier account access, plus an extra layer of security!
• Personalized support to access account information quickly and efficiently

As a member-owned credit union, we are dedicated to using technology and innovative banking solutions to make every member encounter easy, personal, and secure. 

To experience our new Virtual Assistant – press or say “Option 1” when calling the credit union at 410-321-6060 or toll-free 1-800-903-3328.