Checking Information Menu and Features

Contents:

Checking Balance
Check Number Inquiry
Recent Cleared Checks
Checking Holds List
Place a Check Stop Payment
Report Lost or Stolen Checks
Share Balance as of a Recent Date
Check Ordering Menu
Reorder Your Current Checks
Select and Order New Checks

Checking Balance

Select a checking account, and you will receive the current balance.

If you have only one checking account, that account's balance will be displayed automatically.

Check Number Inquiry

Select a checking account and check number and press Continue. If the check has been posted to your account within the last 180 days, you will receive a message telling you the check number, the amount of the check and the date the check posted to your account.

If you receive a message saying that the check has not been posted to your account, this means that either the check has not yet been presented to First Financial for payment, or that it was presented over 180 days ago.

Recent Cleared Checks

Select a checking account and receive a list of checks which have recently cleared on your account. The list contains the date the check posted to your account, the check number and the amount, sorted by when the check was received by First Financial.

If you have only one checking account, that account's checks will be displayed automatically.

Checking Holds List

You will receive a list of all of your savings and checking accounts, with their current balance and the available balance. If there is a difference between the current balance and the available balance, you will receive a description of each hold on the share and the amount of each hold.

Funds in a share account can be placed on hold for a number of reasons, including minimum balance requirements, recently deposited checks, pending check card transactions and pending loan payments.

Place a Check Stop Payment

If you have written a check and you need to stop payment on that check, you may use this feature to place a stop payment. First Financial will charge $20.00 for each stop payment request if you have the funds available to pay the check in your account. To prevent the misuse of this service, First Financial will charge $20.00 for each stop payment request if you do not have funds available to pay the check. The $20 fee is the same as our returned check fee.

If you have lost your check book and need to stop a range of check number, please call any of our branches to report your lost checks.

Select your checking account and enter the check number and the amount the check was written for. You will receive confirmation of your request, and should press Continue if the information is correct.

Your check will receive a temporary stop-payment that lasts for 14 days. First Financial will mail you a stop payment request form which must be signed by you and returned to First Financial. When we receive your signed stop payment form, your six month stop payment will go into effect for that check.

If you need assistance entering dollar amounts, please see the help section on entering dollar amounts.

Report Lost or Stolen Checks

If you have lost your check book and need to stop a range of check numbers, please call any of our branches to report your lost checks.

Share Balance as of a Recent Date

Select a share and enter a date during the current or previous month, and you will receive the share's balance as of that date.

If you need assistance entering a date, please see the help section on entering dates.

Check Ordering Menu

This link brings up a menu with two choices for ordering new checks:

Reorder Your Current Checks
Select and Order New Checks

Reorder Your Current Checks

This feature will reorder your current checks as they were printed the last time you ordered checks. This means that the check style, quantity, name and address will all be the same, and your first check number will follow the last check number of your previous order. You may use this option to order new checks if you don't need to make any changes to your checks.

Reordered checks are processed immediately, and you should receive your new checks in about ten business days.

Select and Order New Checks

This function will open a new window where you can view and select a new check style and quantity, and can change the name, address and telephone information on your checks. When you submit the secure check order form, your order will be verified by a First Financial employee and ordered within one business day. You should receive new checks ordered through this form in about 12 business days.