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Contact Us

Contents:


Contact Us by Secure Electronic Form

For your convenience, First Financial offers these online forms which will send your personal and confidential questions or responses securely from your computer to our office.

  • OnLine Teller Sign-up Form. Apply for access to your account through our Internet service, OnLine Teller.

  • Preference Form. Use this secure form to tell First Financial whether or not you want to receive informational flyers, product announcements and loan offers by mail or e-mail.

  • Member Service Comments Form. Use this secure form for the most immediate response to your complaints, comments. Emails through this form will be answered primarily by our Member Services Department. Specific account questions and change of address should be made through the Online Teller Message System.

  • Supervisory Committee Comments Form. The Supervisory Committee is responsible for the audit function and internal controls of the Credit Union. As such, if you have a concern regarding the accuracy or integrity of your account or existing loan with First Financial use this secure form to contact the Supervisory Committee. If you have questions or concerns regarding loan or account transactions, fees or policies, you should first contact our Member Services Call Center at 410-321-6060, ext. 780 or our Loan Call Center at 410-321-6060, Option 4 for assistance or use the Member Services Comments Form above. Please do not use this form for business solicitations.

  • Easy OnLine Loan Application. Logon to OnLine Teller and apply for a loan, check the status of your loan application, view your eStatement and more.

  • Order New Checks Online

Contact Us by Phone

Main Phone Numbers

  • In the Baltimore Area: 410-321-6060
  • If outside Baltimore metro area, Toll Free: 1-800-903-3328
  • Fax: 410-337-7901
  • Member Services Call Center: 410-321-6060 ext. 780
  • Loan Call Center: 410-321-6060, and select option '4'

Contact Us by Mail

Please address correspondence to:

First Financial Federal Credit Union
1215 York Road
Lutherville, MD 21093

Online Forms that can be printed and mailed to First Financial

* These are Adobe Acrobat PDF files. If you do not have Adobe Acrobat Reader, you can click a link below for your free download.

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